Job Description

Location: Chicago Area (Must be based in the Chicagoland region)

Schedule: Every other Saturday & Sunday (approximately 4 days a month)

Work Arrangement: Remote / Work From Home

Position Summary

We are seeking a reliable and organized Weekend Care Coordinator to support client care operations every Saturday and Sunday. This role serves as a key point of contact for clients, caregivers, and internal team members to ensure schedules are maintained, urgent staffing needs are addressed, and service issues are resolved promptly.

Responsibilities

• Coordinate caregiver schedules and respond to call-offs or coverage needs.
• Communicate with clients, families, and caregivers regarding scheduling updates.
• Monitor and resolve weekend service issues and escalations.
• Document care coordination activities and updates in company systems.
• Collaborate with weekday teams to ensure smooth handoff of outstanding items.
• Support client service continuity and caregiver engagement.

Qualifications

• Previous experience in home care, healthcare coordination, scheduling, or customer service preferred.
• Strong communication and problem-solving skills.
• Comfortable working independently in a remote environment.
• Ability to manage multiple priorities in a fast-paced setting.
• Experience with scheduling or healthcare software is a plus.
• Must be based in the Chicago metropolitan area.

What We’re Looking For

• Dependable and responsive.
• Strong attention to detail.
• Compassionate and client-focused.
• Able to remain calm and effective during urgent situations.

This role is ideal for someone looking for a consistent weekend position while making a meaningful impact on client care and service delivery.

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